Privacy Policy

Privacy Policy

Effective Date: May 1st 2025

Introduction

Pantheon Publications (“we,” “us,” or “our”) is committed to protecting your personal information and being transparent about how we collect, use, and protect it. This Privacy Policy explains how we handle data collected via our website, email, and SMS communications in compliance with applicable privacy laws, including:

• The General Data Protection Regulation (GDPR – EU & UK)
• The California Consumer Privacy Act (CCPA)
• The Personal Information Protection and Electronic Documents Act (PIPEDA – Canada)
• Google’s Data Collection and Advertising Policies
• 10DLC and The Campaign Registry (TCR) requirements in the US and Canada

By using our website or submitting your personal information via any of our forms, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect personal data through website forms (Sign Up, Get a Quote, Contact), emails, and SMS interactions. This includes:

• Full Name
• Email Address
• Phone Number
• Project Details or Inquiry Information
• Communication preferences
• Technical data (e.g., IP address, browser type, device ID, usage logs)

We only collect data that you voluntarily provide or that is required for legitimate business purposes.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Deliver and manage publishing services
• Schedule consultations or meetings
• Send updates, promotional messages, and service notifications via SMS and email (with consent)
• Improve our website, customer experience, and offerings
• Ensure compliance with legal obligations including 10DLC SMS regulations

3. Legal Basis for Data Processing

We rely on the following legal grounds to collect and process personal data:

• Your explicit consent (e.g., checking a box or submitting a form)
• Our legitimate business interest in communicating with you and delivering services
• Contractual necessity if we are working on a paid project
• Compliance with legal obligations

You may withdraw your consent at any time by emailing us at marketing@pantheonpublications.co.uk.

4. SMS & Email Communications

By providing your phone number and/or email and opting in via our forms, you consent to receive communications from us. These may include:

• Project updates
• Appointment reminders
• Promotional offers
• Newsletters or educational content

To opt out:

• For SMS: Reply with “STOP” to unsubscribe.
• For emails: Click the “unsubscribe” link at the bottom of any message, or email us directly.

5. Data Storage and Security

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure, including:

• Encrypted communication (SSL)
• Secure servers and password-protected platforms
• Access control policies for internal use

Your data is stored only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

6. Use of Cookies and Tracking Technologies

We use cookies and tools like Google Analytics to enhance user experience and monitor website traffic. These may collect anonymous information such as:

• IP address
• Pages visited
• Time on site
• Browser and device type

You can manage your cookie preferences through your browser settings.

7. Third-Party Sharing

We do not sell your personal information.
We may share limited data with trusted third parties for specific operational purposes, such as:

• Project management tools (e.g., Basecamp)
• Email and SMS platforms (e.g., Mailchimp, Twilio)
• Payment processors
• Legal or regulatory authorities if required

All third parties are contractually bound to protect your information in accordance with applicable data protection laws.

8. International Data Transfers

If you are located outside of the United Kingdom (e.g., in the U.S. or Canada), your data may be transferred to and processed in the UK. We ensure all data transfers are protected under appropriate safeguards as required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• File a complaint with a data protection authority
• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• File a complaint with a data protection authority

To exercise any of these rights, contact us at marketing@pantheonpublications.co.uk.

10. Form Consent Statement (Google & Legal Compliance)

To comply with data privacy and Google Ads policies, all website forms (e.g., Sign Up, Get a Quote, Contact) must include the following disclosure:
By submitting this form, you agree to our Privacy Policy and consent to being contacted by Pantheon Publications via email or SMS regarding your inquiry.

11. Changes to This Policy

We may revise this Privacy Policy at any time to reflect updates in law, technology, or our services. Any changes will be posted on this page with a new effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Pantheon Publications

• Email: marketing@pantheonpublications.co.uk
• Phone (UK): 0203-318-1569
• Phone (US): +1-617-410-4215